Information We Collect
1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us through forms on the Website, such as when you subscribe to our services, register an account, make a purchase, or contact us for support. The types of personal information we may collect include, but are not limited to:
Contact information (e.g., address, phone number)
User-generated content (e.g., comments, reviews)
1.2 Usage Information: When you use our Website, we automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. We may also collect information about how you interact with our Website, such as the pages viewed, links clicked, and the duration and frequency of your visits.
Use of Information
We use the collected information for the following purposes:
2.1 Provide and improve our services:
To fulfill and manage your orders, subscriptions, and/or services.
To personalize your experience and provide tailored content.
To communicate with you about our services, updates, and promotional offers.
To respond to your inquiries and provide customer support.
To conduct research and analysis to improve our Website and services.
2.2 Marketing and advertising:
To send you newsletters, marketing communications, and promotional materials. You can opt out of receiving these communications at any time by following the instructions provided in the messages and contacting us to inform us to remove you.
2.3 Legal compliance and protection:
To comply with applicable laws, regulations, and legal processes.
To protect our rights, privacy, safety, or property, and that of our users.
Sharing of Information
We may share your personal information with third parties in the following circumstances:
3.1 Service providers: We may engage third-party service providers to perform services on our behalf, such as website hosting, data analysis, payment processing, and customer support. These providers have access to your personal information as necessary to perform their functions but are obligated to maintain its confidentiality.
3.2 Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our Website of any change in ownership or use of your personal information.
3.3 Legal requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests or legal processes.
We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Your Rights and Choices
You have certain rights and choices regarding your personal information:
5.1 Access and updates: You can review and update your personal information by contacting us directly.
5.2 Marketing communications: You can opt out of receiving marketing communications from us by contacting us.
5.3 Cookies and tracking technologies: Most web browsers are set to accept cookies by default. You can usually modify your browser settings to decline cookies if you prefer. However, this may prevent you from taking full advantage of the Website.
We do not knowingly collect personal information from children without parental consent. If you believe that we may have collected information from a child without consent, please contact us.
Terms/Disclaimer: The services/content provided by the Website are offered on an 'as-is' basis. By engaging in the use of our services/content, you acknowledge and agree that the Website shall not be held responsible for any direct, indirect, incidental, consequential, or exemplary damages, even in the event of the Website being advised of the possibility of such damages, resulting from the use or inability to use our services. We make no guarantees, representations, or warranties, either expressed or implied, about the reliability, accuracy, timeliness, completeness, or suitability of the services/content provided. The use of our services/content is solely at your own risk. Users release the service/content from any claims or any kind of damage. Users agree to indemnify and hold the service provider harmless, assuming responsibility for compensating and protecting the service provider against any legal claims, liabilities, and expenses, including reasonable attorneys' fees, arising from their use or inability to use the service/content. The Website has a policy of no refunds after payment. For 8 weeks program, there is a retake policy (Guarantee to Pass) of getting 4 sessions for free in the event the user fails the exam. Retakes are based on approval upon giving an official score report. The retake policy is valid for 4 months from the initial payment transaction date. The contents/services provided are not to be used as advice or help for medical/health conditions or real-world applications; the information presented should not be used to make clinical decisions or any other decisions impacting real-world situations.